Care guides

Five things worth knowing before you buy anything — written by us, not reposted. Nothing here replaces a vet; where something needs one, we say so.

A golden retriever walking on a lead beside its owner on a pavement.

How to measure your pet for a collar or harness

Most returns in pet accessories are sizing returns, and almost all of them are avoidable with a tape measure and two minutes.

For a collar

Run a soft tape around the base of the neck, where the collar will actually sit — lower than you'd think, just above the shoulders. Keep it snug but not compressing the fur. Now add slack: two fingers for a medium or large dog, one finger for a cat or a toy breed. That final number is your collar size.

For a harness

You need two measurements: the neck as above, and the girth — the widest part of the chest, just behind the front legs. Harness sizing is driven by girth, so if the two measurements point at different sizes, go with girth and adjust the neck straps.

If you're between sizes

Size up, then tighten. A collar that's slightly large can be adjusted down; one that's slightly small is simply the wrong collar. For a growing puppy, size up and expect to replace it — puppies typically outgrow their first collar within a few months.

Send us your measurement in the chat before ordering and we'll confirm the size against the actual item.

A ginger long-haired cat eating from a wide, shallow steel bowl.

Choosing a bowl your pet will actually use

Bowls look like the simplest thing you can buy for an animal, which is why people get them wrong.

Cats and whisker fatigue

Cats have whiskers that are genuinely sensitive, and a deep narrow bowl presses on them at every mouthful. Some cats respond by pulling food out onto the floor and eating it there — which owners read as fussiness. A wide, shallow bowl that lets the whiskers clear the sides usually solves it overnight.

Flat-faced breeds

Pugs, Shih Tzus, Persians and other flat-faced animals struggle to reach the bottom of a steep bowl. They do better with shallow, wide, slightly tilted bowls.

Material

Stainless steel and glazed ceramic are both easy to sterilise and don't hold odours. Plastic scratches, and those scratches harbour bacteria — it's a common contributor to feline chin acne. Ceramic is heavier, which helps with pets that push their bowl around the floor; steel survives being dropped.

Height

For a large or senior dog, raising the bowl so the rim sits around chest height makes eating easier on the neck and joints. For small dogs and cats, floor level is fine.

A red-gold retriever sitting and holding a grey striped plush toy in its mouth.

Toys that survive a heavy chewer — and ones that shouldn't

The right toy depends far more on how your dog plays than on the breed.

Match the toy to the chewer

Gentle players do fine with plush and soft rubber. Destroyers — dogs that reduce a toy to pieces within minutes — need solid natural rubber, and supervision regardless. The danger isn't the toy failing; it's the swallowed fragment afterwards.

The two-finger rule

Any toy small enough to sit entirely inside your dog's mouth is a choking risk. If you can't get two fingers around it while it's in their mouth, it's too small for that dog.

Things to retire early

Throw out squeaky toys once the squeaker is exposed, rope toys once they start shedding long strands, and any ball that has been punctured. Swallowed rope fibres are a common cause of intestinal obstruction, and that is emergency surgery, not a wait-and-see.

Rotate rather than accumulate

Four toys rotated weekly hold attention far better than twelve left permanently on the floor. It costs less, too.

If you think your pet has swallowed part of a toy, call a vet the same day — don't wait for symptoms.

A brindle dog lying in long summer grass, panting hard with its tongue out.

Getting a dog or cat through an Indian summer

Heat is the single biggest seasonal risk to pets across most of India, and it builds faster than owners expect.

Walk times

Press the back of your hand to the pavement and hold it for seven seconds. If you can't, your dog can't walk on it — paw pads burn on hot tarmac well before the air feels dangerous. Shift walks to early morning and after sunset through the hot months.

Water

More bowls than you think you need, in more rooms, refilled rather than topped up. Cats in particular drink less when water sits warm and stale all day.

Cooling that works

Wet a towel and lay it somewhere they can choose to lie on — never wrap an animal in it. Damp their paws and ears rather than dousing the whole body. Airflow matters more than ice.

Signs of heatstroke

Heavy relentless panting, drooling more than usual, bright red gums, wobbliness or vomiting. Move them somewhere cool, offer water, wet the paws and ears, and get to a vet immediately. Heatstroke kills quickly and it is not something to manage at home.

Flat-faced breeds, senior pets and overweight animals overheat considerably faster. Be conservative with all three.

A groomer combing a small white Pomeranian standing on a grooming table.

Home grooming without a fight

Most grooming problems are handling problems. The tools are the easy part.

Brushing

Short daily sessions beat a weekly ordeal. A slicker brush suits most double-coated dogs; a rubber curry brush works better on short flat coats. For long-haired cats, work in small sections and stop before they've had enough — ending on a good note is what makes the next session possible.

Nails

Trim only the tip, taking a little and often. On pale nails the pink quick is visible and you stay well clear of it; on dark nails you can't see it, so take very small slivers and stop when the cut surface starts to look chalky. If you do catch the quick, it bleeds a lot and hurts — styptic powder stops it.

Bathing

Far less often than people assume. Over-bathing strips coat oils and causes the dry itchy skin owners then try to bathe away. Most dogs need a bath every few weeks at most; most cats never need one.

Ears and eyes

Wipe the visible part of the ear with a damp cotton pad. Never put a cotton bud into the ear canal. Persistent head-shaking, odour or discharge is a vet visit, not a cleaning problem.

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